Delivery time is approximately 10 days. Except for custom orders.
WHERE CAN I RECEIVE MY ORDER?
You can receive your order at the address of your choice (home, work, etc.), or at a LethesHome Store of your choice.
HOW THE DELIVERY IN THE STORE IS PROCESSED?
In case you have chosen the option of delivery in the store, we will notify you the arrival of the goods by email, SMS or phone (please do the request pick up within 30 days). It is necessary to submit the application number and the Citizen Card of the person who takes the survey. (Different conditions apply in the option to stand in stores during the promotion period).
HOW THE HOME DELIVERY IS PROCESSED?
If you have chosen home delivery, we will send you an email confirmation of delivery (the moment your order leaves the warehouse), another with a tracking number (with a link to the web page of the transport company) .
THE COUNTRY OF DELIVERY MAY BE DIFFERENT FROM THE COUNTRY OF PURCHASE?
Yes. The online store has the same products, however the value of postage may vary.
REQUEST TO ARRIVE?
Approximately 10 days for Portugal;
Approximately 15 days for rest of countries;
CAN I FOLLOW THE STATUS OF MY ORDER?
Yes, in Requests from your account you can see the status of your orders and have a link to know their exact location when they are managed by the transport company. You will also receive an email with a link to follow the package when the order is ready for submission.