General Inquiries

Purchase Value - Shipping Costs

Portugal Continental: From 0€ to 50€ - 4,00€ Shipping Cost, Free for purchases above 50€
Madeira/ Açores: From 0€ to 200€ - 12,50€ Shipping Cost, Free for purchases above 200€
Espanha Peninsular: From 0€ to 150€ - 8€ Shipping Cost, Free for purchases above 150€
França: From 0€ to 400€ - 18€ Shipping Cost, Free for purchases above 400€
Itália: From 0€ to 400€ - 18€ Shipping Cost, Free for purchases above 400€
Reino Unido: From 0€ to 500€ - 18€ Shipping Cost, Free for purchases above 500€
Holanda: From 0€ to 500€ - 18€ Shipping Cost, Free for purchases above 500€
Bélgica: From 0€ to 500€ - 18€ Shipping Cost, Free for purchases above 500€
Luxemburgo: From 0€ to 500€ - 18€ Shipping Cost, Free for purchases above 500€
Alemanha: From 0€ to 500€ - 18€ Shipping Cost, Free for purchases above 500€
Córsega/Sardenha: From 0€ to 600€ - 60€ Shipping Cost, Free for purchases above 600€

The values shown may vary depending on the specific place;

It is possible to buy in all the countries belonging to the European Union, and United Kingdom.

Yes, when we receive the item we will refund your value on the same card that you used to place the order. You should assume the shipping costs.

We will exchange it for the correct article as soon as possible and at no cost to you.
Contact our team, +351 258 350 113 or send an email to info@letheshome.com;

In order to settle the value of the order, the customer may use the following means of payment:

Easypay - Credit Card;
Payment by ATM;
Bank transfer;

Yes, you can buy with total peace of mind, because we always make a great effort to have the resources to ensure the security of your purchases and your data.

The prices in the online store are exactly the same as in your store, except in case there is any special offer online with an additional discount, or some special campaign, specific to a LethesHome store.

The site is available in Portuguese, Spanish, English and French.

We like to be in constant contact with our customers. For this, we use a sophisticated newsletter delivery system.
At the bottom of this page you will find a place where you can subscribe to our Newsletter.

To unsubscribe from the newsletter, simply click on the end of the newsletter on "Unsubscribe" or send an email to info@letheshome.com and enter in the subject "Unsubscribe Newsletter".
If the address you want to cancel is not the same as the one you sent the cancellation request, you must indicate the mail to be canceled in the body of the message.

The photographs are made with a high quality in order to reproduce in detail each of the products, however, the different lights used in their capture can change the colors.
You may find differences in products where the raw material itself and its manufacturing process influence the final result, as is the case of products made by hand.

You have all the information in the link: Policies

Yes, you need to register. When you are already registered, you can access to buy and to modify your personal data.

The products are classified in 5 categories (Bed, Table, Bath, Child and Accessories) and each category in several subcategories. Go to the subcategory that interests you using the menu that appears when you move the mouse in the main category.
There are groups of articles where you can choose sizes, colors and buy the ones that interest you most. You can also use the product search on the right side to find the articles you want.

Each item on our site contains an "Add to Cart" icon which when clicked is automatically added to your shopping bag and you can continue your choice with ease.

Once you have chosen the products you wish to order and have registered the customer, you will complete your order with the necessary information for payment and delivery.

This phase consists of 4 steps:
1. Validation of the "Shopping bag";
2. Fill the "Shipping Data";
3. Selection of the "Payment" method;
4. "Confirmation" of the Order.

Yes. The invoice will be sent together with the merchandise in paper format and to your email digitally in PDF format.

You will receive it within approximately 10 days. Except for custom orders.

Yes, the customer can cancel your order within 48 hours of order registration. The cancellation can only be made by our line +351 258 350 113, from Monday to Friday ,from 9:00 am to 6:00 pm, or sending an email for encomendas@letheshome.com.

We will replace it as soon as possible and at no cost to you.
To resolve this issue please contact our team at +351 258 350 113 or send an email to info@letheshome.com.

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